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Support and Compliance

The current rules related to the operation of Public Safety Answering Points (PSAPs) are detailed in the 2022 Rules Form.

Below are the 2022 Continuing Education requirements.  As a reminder, this year begins the new rule requirement for six additional hours of agency defined continuing education training.  In total, the continuing education training requirement is two-hours set by the state and six hours of additional training such as EMD recert, GIS, etc., as decided by the agency (typically training you are already undertaking). 

2021 9-1-1 Continuing Education Series

Session #1 - 9-1-1 Calls from Remote Locations – ODNR


Session #2 - Crisis Callers and Stress Management


Session #3 - Building/Structural Collapses


Session #4 -Transferring 9-1-1 Calls


Additional Training Resources