Overview About Us Administrative Support Division Central Service Agency General Services Division Office of Collective Bargaining Office of Information Technology State Human Resources Division Overview Featured Content About Us Led by Director Kathleen C. Madden, the Ohio Department of Administrative Services is the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards and commissions. Administrative Support Division Sets the strategic direction for the agency and its offices that provide agency management and support services. General Services Division The General Services Division performs a variety of back-office functions. Office of Collective Bargaining The Office of Collective Bargaining (OCB) directs the state’s labor relations and human resources policy. Office of Information Technology Delivers statewide information technology and telecommunication infrastructure, services and systems to state government agencies, boards and commissions. State Human Resources Division Performs a variety of functions including overall administration of the state's human resources operations for state employees.