IT Optimization

 

Since launching the IT Optimization program in fiscal year 2012, DAS OIT and agencies have successfully centralized IT infrastructure and established a common direction for our IT community. Through IT Optimization efforts, we have documented savings of over $162 million dollars. As a result, DAS OIT and agencies refocused IT spending on things that make Ohio a better place to live and do business. The state spend has “flipped” from spending less than 19 cents of every IT dollar on public facing services and systems to more than 59 cents of every IT dollar spent. This is a result of migrating 90% of our infrastructure to the cloud and increasing adoption of shared services, such as enterprise VoIP (50,000+ profiles), email, mainframe services, and the engagement of local government and higher education in co-location services in the state’s data center. We continue to achieve great things together – because it takes all of us, working together and in concert, to continue to make the difference that we are making for Ohio and our citizens.

We have come a long way… but there is more to do! As infrastructure consolidation will successfully complete in early FY19, IT Optimization is evolving to ensure continuous improvement in enterprise application service offerings, legacy systems modernization, and next-generation business models.

Ohio is positioning as a national leader for a digital future that includes intelligent automation, autonomous and connected vehicles, machine learning and robotic process automation, digital citizen engagement and paperless processes. The central organization is structured to reduce complexity and bureaucracy, increase the use of shared IT applications and services, and support advanced BI and data analytics, while strengthening IT strategic planning, and governance functions. 

The progress we have made over the last seven+ years is tremendous and could not have been achieved without your hard work and support. We need to build on this momentum to continue to increase efficiencies, improve service, reduce complexity, and realize savings.

Ohio’s IT Optimization has laid a foundation for success. DAS OIT and agencies will continue their work on the following three priorities:

  • Creating high-quality citizen and business experiences with State programs
  • Supporting State employees with common and efficient enterprise solutions
  • Providing secure and reliable information technology solutions

Additional details regarding Ohio’s three year IT strategy are outlined within the “Ohio IT Strategy: January 2016” document, which is available on this IT Optimization Website (Resources Tab/Strategic Resources).

InnovateOhio and InnovateOhio Platform Agency Outreach - 8.9.2019

Over the past few weeks, representatives from InnovateOhio, the Lt. Governor’s office, and the InnovateOhio Platform team met with agency directors from 22 Cabinet Agencies to highlight the great work already underway at each agency and to discuss opportunities to leverage the InnovateOhio Platform capabilities to deliver innovative customer-centric and data-driven solutions that align with agency priorities. Meetings with the remaining cabinet agency directors are scheduled and will occur within the coming weeks. 

The goal of these meetings is to support and facilitate collaboration across State of Ohio agencies. By understanding agency priorities and challenges, the InnovateOhio Platform and agencies can collaboratively work together to provide Ohioans with consistent, personalized interactions with their state government. The mission of InnovateOhio is to view every interaction with state government from the perspective of our customers - Ohio’s citizens and job creators. To effectively do this, the InnovateOhio Platform is looking at the customer’s journey through state systems and analyzing how to use technology to deliver better customer service.

InnovateOhio is dedicated to understanding the needs and perspectives of Ohioans and transforming government services with their perspective in mind. Agency partnership and collaboration is a crucial component to developing this understanding so that we can unify service delivery and share information across agencies that will ultimately benefit all Ohioans. 

To this end, the InnovateOhio Platform team is focused on supporting agencies as they work to realize the goals laid out in Governor DeWine’s Executive Order 2019-15D. Leveraging InnovateOhio Platform capabilities gives state agencies the power to use technology to improve services, reduce cost, and drive innovation through technology.

Through statewide collaboration, there is an opportunity to make Ohio a leader in technology and to improve service delivery and interactions with state government, ultimately making Ohio a better place to live, work, and do business. More information about the InnovateOhio Platform is available on the InnovateOhio website. For general inquiries, please contact the InnovateOhio Platform team.


Ohio Launches First Wrong-way Driver Detector Corridor - 8.2.2019

Ohio Governor Mike DeWine and Ohio Department of Transportation Director Jack Marchbanks recently announced that a first-of-its-kind system to detect and deter wrong-way drivers in Ohio is being installed along an 18-mile stretch of I-71 in Hamilton County. It includes 92 electronic signs and 82 detection devices at 23 locations from downtown Cincinnati to Fields-Ertel Road.

When the system is activated, LED lights around the edge of several "wrong way" and "do not enter" signs begin blinking. An alert is also sent to the Ohio Department of Transportation Traffic Management Center in Columbus.

“Although wrong-way crashes are rare, they are often deadly, and I believe that investing in this new technology will reduce the number of drivers traveling the wrong way on our interstates, prevent crashes, and save lives,” said Governor Mike DeWine. “Improving our roadways to enhance driver safety is essential for improving the quality of life for people who live, work, and travel in our state, and this project is an important step forward for Ohio.”

While wrong way crashes made up only 0.01 percent of all crashes in Ohio last year, they are 40 times more likely to be deadly.

"This section of I-71 was selected using criteria that includes 911 calls, wrong-way and alcohol crashes, the number of alcohol establishments located within close proximity, and ramp traffic volumes," said ODOT Director Jack Marchbanks.

This is the first time these detection devices have been installed as a system in the State of Ohio. Two other stand-alone devices, one on the exit from westbound I-670 to Neil Avenue in Columbus and the other on the exit from westbound SR-2 to West 28th Street in Cleveland, have been pilot tested with positive results.

"Not only do these devices add another layer to alert drivers that they're driving in the wrong direction, they allow us to capture data about where these drivers are trying to enter our highways," Marchbanks said.

ODOT has been targeting highway ramps in 17 Ohio counties: Cuyahoga, Belmont, Franklin, Greene, Hamilton, Jefferson, Lake, Licking, Lorain, Lucas, Mahoning, Montgomery, Richland, Stark, Trumbull, and Wood with additional signage, reflectivity, and striping. Over the past decade, 82 percent of the wrong way crashes in Ohio have occurred in these counties. 


MARCS is There Before, During, After Tornado Outbreak - 7.26.2019

When tornadoes strike, MARCS is there. MARCS – the Multi-Agency Radio Communication System operated by the DAS Office of Information Technology – aided with the tornado outbreak that barreled through the Dayton area late Memorial Day.

“The biggest benefit of MARCS’ partnership with Montgomery County was the overall performance of the system,” said MARCS Program Director Rick Schmahl. 

All public safety responders in Montgomery County utilize the MARCS platform and they were all able to communicate with each other during the critical hours after the tornadoes. 

“Since that time, MARCS continues to be used as the recovery efforts continue,” said Rick. “By using the MARCS platform, State agencies, county agencies, township agencies, and many others can seamlessly communicate, aiding in the cleanup and recovery process.”

The MARCS Program Office also assisted in Greene County which requested additional MARCS radios. Greene County also used a towable generator MARCS already had positioned in the county – one of seven pre-positioned generators throughout the state. 

MARCS was notified the evening of the tornadoes that one of the towers and the adjoining equipment shelter MARCS utilizes sustained damage. The site in question was running on generator backup, so MARCS deployed staff and another backup generator in case it was needed.


InnovateOhio Platform Launches In-Demand Jobs Survey - 7.19.2019

InnovateOhio and the Governor’s Office of Workforce Transformation announced the launch of a new survey tool for Ohio businesses to gather feedback ahead of the creation of the state’s new In-Demand Jobs List.  This survey exists because Ohio is required to maintain an up-to-date In-Demand Jobs List, which directs the spending of 85% of the Workforce Innovation and Opportunity Act (WIOA) training funds. The In-Demand    Jobs Survey provides valuable insights into the needs of Ohio businesses that the state can use to drive policy.   

There is currently no requirement that a survey be conducted; however, Ohio has proactively chosen to survey employers to make sure state programs meet business needs. This list also allows the state to align resources and policies to address the critical workforce needs of Ohio employers, creating a win-win for both employers and Ohioans looking to get hired.  Overall, this information is essential so that training providers, educators, and workforce professionals can learn the future hiring needs of employers and allow businesses to grow. The previous survey system was by invitation only, with the state’s largest businesses in each industry being among the few invited to participate. The newly designed survey is open to all registered Ohio businesses, allowing the opportunity for both small and large businesses to have a voice in how Ohio prepares their future employees for the workforce in the coming years.  Over the years, the state has seen a dramatic drop in the number of employer responses, which was attributed to the survey being difficult to use and not providing employers the opportunity to provide the state with comprehensive feedback.  To combat this lack of participation, InnovateOhio and the Governor’s Office of Workforce Transformation leveraged the InnovateOhio Platform to completely redesign and revamp the survey, with a focus on user experience, making the survey more user-friendly and faster to complete.

The new in-demand jobs survey is available now through the end of September for all registered Ohio businesses to complete and can be found at InDemand.Ohio.Gov. It provides the opportunity for both small and large businesses alike to have a voice in how Ohio prepares people for the workforce in the coming years. Ohio’s updated in-demand jobs list will be published at the end of 2019.

The launch of the new In-Demand Jobs List reflects the DeWine-Husted Administration’s priority to leverage technology to make Ohio a more attractive place for businesses. The InnovateOhio Platform is a key component of this vision, providing the state with the technical capabilities to easily transform digital customer experiences as customers interact with the State of Ohio. 

More information about the InnovateOhio Platform is available on the InnovateOhio website. For general inquiries, please contact the InnovateOhio Platform team.


Ohio Selected for National Cybersecurity Partnership - 7.12.2019

The State of Ohio is one of seven states and territories selected by the National Governors Association to participate in a partnership to advance cybersecurity. The goal is to develop strategies to enhance statewide cybersecurity, particularly at the local level.

“Every local government, no matter its size, uses technology to serve its citizens,” said Governor Mike DeWine. “By assisting local governments in implementing proven cybersecurity controls, we are helping reduce the risk to their systems and their communities.”

The Ohio Department of Administrative Services (DAS) will lead Ohio’s efforts, beginning with the establishment of a workgroup comprised of State of Ohio staff, and local government staff, including county, city, and K-12 schools. Their goal will be to identify ways to empower locals to better leverage existing financial and staffing resources to increase their overall security. NGA experts will help guide the efforts.

“Our focus will be on prioritizing cybersecurity controls so local governments can effectively apply their resources to protect their systems,” said DAS Director Matt Damschroder. “By implementing preventative measures such as vulnerability management and system configuration, we reduce the need for more expensive fixes after an incident.”

Damschroder noted that fully implementing the six basic controls established by the Center for Internet Security will stop 85% of cybersecurity threats. Those controls are:

  • Inventory and control of hardware assets
  • Inventory and control of software assets
  • Continuous vulnerability management
  • Controlled use of administrative privileges
  • Secure configuration for hardware and software on mobile devices, laptops, workstations, and servers
  • Maintenance, monitoring, and analysis of audit logs
The workgroup is expected to meet from July through December, 2019. The other states and territories working with staff from the Homeland Security and Public Safety division of NGA Solutions: Arkansas, Guam, Louisiana, Maryland, Massachusetts, and Washington.

 

 

Technology Board

A newly created Technology Board will help to enhance enterprise IT alignment and ensure agency interests are represented within the IT governance process and duplicative activities are minimized. The board aligns agencies according to common purpose within five Lines of Business (LoB). Agency CIOs will be aligned by LoB to facilitate the discussion of opportunities, issues, and concerns within their partner agencies. We have selected five Line of Business Leads (LoB Leads) to drive long-term acceptance and sustainability of IT solutions that support the State’s objectives for IT Optimization. The LoB, their associated LoB Leads, and partner agencies are organized as follows:

 

Line of
Business
LoB
Lead
Partner
Agencies
Health and Human Services
Nate Huskey
Department of Health
Aging
Developmental Disabilities
Health
Job & Family Services
Medicaid
Mental Health & Addiction Services
Opportunities for Ohioans with Disabilities
Veterans Services
Business and Industry
Scott Brock
Development Services Agency
Bureau of Workers’ Compensation
Commerce
Development Services Agency
Industrial Commission
Insurance
Public Utilities Commission
Secretary of State*
Taxation
Administration and Finance
Michael Carmack
Department of Education
Administrative Services
Auditor*
Budget and Management
Education
Higher Education
House of Representatives*
Legislative Information Systems*
Lottery
Senate*
Treasurer of State*
Public Safety & Criminal Justice
Vinko Kucinic
Department of Rehabilitation and Correction
Adjutant General
Attorney General*
Public Defender*
Public Safety
Rehabilitation & Correction
Supreme Court*
Inspector General
Youth Services
Infrastructure and Environment
Rick Magni Environmental Protection Agency
Agriculture
Environmental Protection
Facilities Construction Commission
Natural Resources
Ohio Turnpike & Infrastructure Commission*
Transportation
* Voluntary participation
 

 

IT Optimization Resource Documents

Strategic Resources

Accomplishments

Agency Briefings

Business Partner Briefings

All Hands Presentations

Workforce Resources