OIT Alerts and Announcements can now be found on the IT Enterprise Services portal at: http://itenterprise.ohio.gov/
Customer Service Center CSC@ohio.gov (614) 644-6860 or (877) 644-6860
Please continue to contact the Customer Service Center (CSC) via email (csc@ohio.gov) or at 614.644.6860 for your support needs. For those of you who prefer self-service you may submit and review your incidents and service requests starting today through the ServiceNow Customer Portal at customer-service.ohio.gov. Once you reach the ServiceNow Customer Service Portal, please sign on using your State of Ohio UserID and Password. Select either “Something is Broken” for new service requests/incidents or “Incident Status” to view the current status of submitted incidents.
Please contact us with comments or questions about your customer service experience.
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