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HR Support

The HR Agency Support Unit of HCM Support is responsible for ensuring state agencies, boards and commissions consistently follow the Ohio Civil Service Laws, Chapter 124 of the Ohio Revised Code and Chapter 123 of the Ohio Administrative Code when documenting and activity significantly affecting any employee in state service.  The HR Agency Support unit provides HR customer service to all state agencies, boards, and commissions for items which include, but are not limited to the following:

  • Process personnel actions (i.e. review, approval/disapproval) for centralized customers;
  • Provide technical support with the Ohio Administrative Knowledge System (OAKS);
  • Verify retention points for exempt layoffs;
  • Provide training on personnel processes and OAKS HCM entry of Personnel Actions;  
  • Provide testimony regarding personnel processes at the State Personnel Board of Review and at arbitration hearings
  • Assisting with the development of training manuals and OAKS Job Aids; 
  • Conducting compliance reviews of Personnel Actions and Agency processes for decentralized agencies

HR Support Team


Jessica Mitchell 

HCM Manager


Shelley Williams

Senior HCM Analyst 


Curtiss Johnson 

HCM Analyst 


Nakeissah Kellam 

HCM Analyst 


Diahann Ryan

HCM Analyst 


Angela Walker

HCM Analyst


Current Updates:
Click here for: potential Potential Layoff Classifications - updated 8-29-2016 (003).pdf

General Links:
Click here for: Personnel Action Policy
Click here for: House Bill 187 updates and answers to frequently asked questions 
Click here for: Gender Marker Change Procedure  

Personnel Action Decentralization Policies  

A State Agency may request the ability to become Personnel Action decentralized as supported by Section 124.04(M) of the Ohio Revised Code.  Personnel Action Decentralization provides an Agency with the ability to process and approve their own Personnel Actions.

The Personnel Action Decentralization Process.is one aspect of the Human Resources Division's continuing dedication towards process improvement.  

If you have any questions regarding the Decentralization Process please speak with an analyst by contacting HR Agency Support at 614-466-4194.  

Decentralization Links:
Click here for: PA Decentralization Manual
Click here for: Decentralization Attachments 

General Contact

30 East Broad Street, 40th Floor
Columbus, Ohio 43215
Fax: 614-466-1796

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