Due to the lack of responses to the state’s request for proposals, the state does not offer group long-term care replacement coverage at this time.

The Prudential Insurance Company of America will continue to cover participants currently enrolled in the program as long as premiums are paid on time and benefits are not exhausted. Coverage is guaranteed renewable. Your rate is guaranteed not to increase through June 30, 2015. Premiums may change in the future, on a class basis, subject to regulatory review. Existing policyholders will continue to receive inflation offers and will have the ability to decrease coverage at any time. In addition, you have no obligation to continue the benefit and may cancel at any time.

Although Prudential has decided to leave the group long-term care insurance market, they will continue to provide customer service and claims support to individuals currently enrolled.

Vendor Contact Information

For questions about long term care, contact Prudential at 800-732-0416 between the hours of 8 a.m. and 8 p.m. Monday through Friday ET.

General Contact

Ohio Department of Administrative Services
30 E. Broad St., 27th Floor
Columbus, Ohio 43215
Local: 614-466-8857 
Toll Free: 800-409-1205, option 2

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