Agencies must report every known, suspected, or potential loss upon discovery. Reporting a loss promptly is essential to peserving insurance coverage. Failure to promptly report, or incorrect actions without approval of ORM and/or the carrier could adversely affect the state's ability to recover insurance proceeds, as well as hinder the investigation and defense of liability claims.
Agencies must cooperate during the claim investigation, whether conducted by ORM staff, or carrier adjusters. Failure to cooperate may result in a denial of coverage.
Upon submission of the loss information through the risk management portal, the agency will be contacted by ORM staff with further instruction. The agency should make every reasonable attempt to mitigate further damage from occurring. The agency should make every reasonable attempt to mitgate further damage from occurring. Any costs associated with emergency cleanup, temporary repairs, or other mitigation measures should be thoroughly documented. In the event the incident may result in a liability claim, the agency should refrain from any admission of fault, or confirmation of coverage.
Office of Risk Management
Bobbi Miller, Risk Administrator
4200 Surface Road
Columbus, Ohio 43228
Auto Physical Damage
Certificate of Self-Insurance
Claim Reporting & Procedures
Crime & Bond
Self-Insured Liability Programs
Statewide Property Insurance Program
Self Insured Vehicle Liability Program
Employee's Use of Employer Provided Vehicles
Tort Self-Insurance Policy
Risk Management Portal