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OCB Academy Course Curriculum

Program Curriculum

OCB Academy consists of eleven instructor-led training courses and two eLearnings.  Courses may be taken individually as needed or completed as a certificate program.  All courses combine some variety of learning formats (i.e., instructor-led, large group events, anonymous answer, gaming, video, mock exercises, small group, scripted scenarios, student assignments, written reports, etc.).  Some courses may include pre-assessment and reading and/or post-assignment reporting.

All of the course lecture must be attended, and all the course exercises must be completed in order to receive a course completion credit.

 

INSTRUCTOR-LED COURSES

To ensure state personnel receive relevant and current information, the curriculum and materials are reviewed and refreshed annually. Many of our individual courses are relevant to both labor relations personnel and supervisors who participate in contract administration, investigations, and discipline.  Below is a list of the instructor-led courses available for learners, offered in-person and remotely based upon demand:

  • Administrative Investigations
  • Pre-Disciplinary Meeting Officer Training
  • Disciplinary Principles
  • Arbitration Advocacy and Brief Writing
  • Non-Traditional Arbitration and Working Out of Class Grievances
  • Settlement Writing and Mediation
  • Class Changes and Non-Selection
  • Absence Management
  • Reduction in Workforce
  • Labor Management Committees
  • Drug-Free Workforce

 

ONLINE COURSES

To ensure proper understanding of the union environment in the State of Ohio and the elements of Just Cause required to sustain discipline, all participants in OCB Academy must complete two online courses prior to graduating:

  • Elements of Just Cause
  • Collective Bargaining

 

Introduction to Collective Bargaining E-Learning Course

Description


To provide an overview of the underlying foundation of the collective bargaining law and process for the State of Ohio

  • Roles in Collective Bargaining
  • Consequences of not following the procedures outlined in the collective bargaining agreements

Please note: This course is a prerequisite to OCB Academy classes.  You will need to complete this before becoming eligible to receive your certificate of completion for instructor led classes.

Intended Audience Exempt supervisors, managers, labor relations, and human resource personnel

 

 

Just Cause in Employee Discipline E-Learning Course

Description


To Appreciate and understand the importance of Just Cause in employee Discipline.

  • To recognize the Seven Tests of Just Cause
  • To identify the methods for meeting Just Cause standards

Please note: This course is a prerequisite to OCB Academy classes.  You will need to complete this before becoming eligible to receive your certificate of completion for instructor led classes.

Intended Audience Exempt supervisors, managers, labor relations, and human resource personnel.

 

 

Administrative Investigations

Description

 

This course outlines the systematic method of conducting administrative investigations, interviewing employees, interviewing subjects of investigations, and preparing reports.

  • Distinguishing administrative from criminal investigations.
  • Initiating the investigation.
  • Identifying witnesses.
  • Collecting evidence and documentation.
  • Planning the interview (dos & don’ts).
  • Preparing investigative reports.
  • Completion of a course exercise is required in order to achieve credit for “course completion.

Intended Audience

Exempt supervisors, managers, labor relations, and human resource personnel.

 

 

Pre-Disciplinary Meeting Officers

Description

 

This course provides the legal background and contractual requirements of pre-disciplinary meetings.  To prepare participants to become management advocates and meeting officers.

  • Purpose of pre-disciplinary meetings.
  • Elements of pre-meeting notice.
  • Participants that should attend the pre-disciplinary meeting.
  • Explanation of procedural objections.
  • Evaluation of the evidence presented.
  • Preparation of the report.
  • Completion of a course exercise is required in order to achieve credit for “course completion.”

Intended Audience

Exempt personnel selected to be agency designees, managers, labor relations, and human resource personnel.

 

 

 

Disciplinary Principles

Description


This course provides an overview of the underlying principles of discipline and outline your leadership role in addressing different types of discipline and supervising an employee that was formally your peer.  This class will specifically focus on the OCSEA and 1199 contracts.

Participants are encouraged to bring their own copies of the OCSEA and 1199 contracts.

 

  • Roles of managers and human resources.
  • Contractual and legal requirements.
  • Work rules.
  • Last chance agreements.
  • Employee Assistance Programs.
  • Holding discipline in abeyance.
  • Completion of a course exercise is required in order to achieve credit for “course completion.”

Intended Audience

Exempt supervisors, managers, labor relations, and human resource personnel.

                                                                                                                                                      

 

 

Arbitration Advocacy and Brief Writing School

Description


This course provides a comprehensive overview of the labor arbitration and brief writing process.  This interactive course utilizes a variety of teaching methods to involve the participant, (i.e., case studies, group discussion, lecture, mock arbitration, etc.).

 

  • An introduction to labor relations.
  • A review of the grievance procedure.
  • An outline of case and presentation preparation.
  • Overview of evidentiary and procedural problems.
  • Observation of a mock arbitration.
  • Student presentation of discipline grievance to arbitrator.
  • Student completion of a mock arbitration and submission of a closing brief within assigned timeframe is required for successful completion of this course.

Intended Audience

Exempt personnel, arbitration advocates, labor relations, and human

resource personnel.

Continuing Legal Credit

Available.

 

 

 

Non-Traditional Arbitration and Working Out of Class Grievances

Description


This course provides the contractual background and requirements of non-traditional arbitration (NTA) and why it was implemented.  Participants will have a chance to practice what they have learned in a mock NTA.  In addition, participants will be provided an overview of the cause and possible remedies for workplace disagreements involving job duties. 

 

  • Planning an NTA case.
  • Organizing facts and documentation.
  • Developing arguments & witness preparation.
  • Presenting an NTA case.
  • Contractual articles and timelines of WOC’s.
  • Grievance requirements of WOC’s.
  • Process of responding to the WOC grievance.
  • Overview of the NTA process for WOC’s.
  • Discussion on preventing WOC grievances.
  • Process for re-classifying an employee.
  • Completion of a course exercise is required in order to achieve credit for “course completion.”

Intended Audience

Exempt supervisors, managers, labor relations, and human resource personnel.

 

 

Settlement Writing and Mediation

Description


This course provides the “How, When, and Why” behind writing strong settlements that resolve an issue or dispute while complying with policies and satisfying mutual interests.  Students will also learn the purpose and contractual guidelines of the mediation process and how to prepare for a mediation.  Also includes a discussion on how important the mediation step is in our grievance process due to the insight learned on how to proceed with the case. 

 

  • Writing clear, concise statements.
  • Understanding the advantages, and  disadvantages, of settlement writing.
  • Preparing a case.
  • Organizing a case.
  • Developing arguments & witness preparation.
  • Presenting a case.
  • Completion of a course exercise is required in order to achieve credit for “course completion.”

Intended

Audience

Exempt supervisors, managers, labor relations, and human resource personnel.

 

                                                                                                                                                      

                                                                                                                                                          

Class Changes and Non-Selection

Description


This course provides an overview of the selection process.   Students will learn what considerations an employer takes prior to posting a vacancy, along with job analysis, the roles of managers and HR in conducting interviews, and how to interpret and apply the requirements of classification specifications and position descriptions and position specific minimum qualifications when reviewing job applications and interviews.  In addition, the course will cover class changes and how they occur, along with how to address class change updates.  Participants are encouraged to bring their own copies of the OCSEA and 1199 contracts.

 

  • Classification Overview.
  • Contractual articles and timelines.
  • Processes for management initiated and union requested class changes.
  • Considerations prior to posting a vacancy.
  • Job Analysis.
  • Conducting interviews.
  • Determining duties.
  • Classification specifications, position descriptions, and position specific minimum qualifications.
  • Roles of managers and human resources. 
  • Completion of a course exercise is required in order to achieve credit for “course completion.”

Intended Audience

Exempt supervisors, managers, labor relations, and human resource personnel.

 

 

Absence Management

Description


This course provides an overview on the proper usage of sick leave, the Family Medical Leave Act (FMLA), workers’ compensation, disability, salary continuation, occupational injury leave (OIL), and a discussion regarding strategies for absence management.  Participants will received a detailed overview of the FMLA approval process including topics such as eligibility, qualifying conditions, serious health conditions, servicemembers, certifications, second and third opinions, recertifications, return to work, and the ADA.  Students will also learn about strategies to minimize absences, and tools to put employees on notice. 

 

  • Overview of FMLA, disability, workers’ compensation, and wellness programs.
  • Overview of types of leaves and approval process.
  • Strategies to minimize absences.
  • Tools to put employees on notice.
  • Completion of a course exercise is required in order to achieve credit for “course completion

Intended

Audience

Exempt supervisors, managers, labor relations, and human resource personnel.


 

 


Reduction in Workforce

Description


To provide the statutory and contractual requirements for layoffs and other reductions in force.  This training covers both exempt and bargaining unit employee layoffs.

 

  • Considerations prior to initiating a layoff.
  • Layoff rationales.
  • Early retirement incentive plans.
  • Displacement and bumping.
  • Appeals, recall, and re-employment.
  • Completion of a course exercise is required in order to achieve credit for “course completion.”

Intended

Audience

Exempt personnel, labor relations, and human resource personnel.

 

                                                                                                                              

 

 

Developing a Labor Management Committee

Description


To provide a comprehensive overview of Labor Management Committees and how they promote a climate of constructive employee/employer relations as well as the contractual and practical need for managing Labor Management Committees.

 

  • Fundamentals of how to keep the meetings on track.
  • Analysis of how conflict is handled at the agency level.
  • Overview of conflict management, sources of conflict, and effects of unresolved conflict.
  • Tools/methods to manage conflict.
  • How to make your LMC effective.
  • Completion of a course exercise is required in order to achieve credit for “course completion.”

Intended Audience

Exempt personnel assigned to agency labor management, health & safety, and other joint committees.  Labor relations and human resource personnel.

 

 

 

Drug-Free Workplace

Description


To provide an overview of both Federal & State drug and alcohol policies and procedures.
 

  • Employees subject to testing.
  • Types of tests and when to use each.
  • Reasonable suspicion procedure.
  • Procedures and contractual requirements when employees test positive.
  • Last chance agreements.
  • Employee assistance program.

Intended Audience

Exempt supervisors, managers, labor relations, and human resource personnel.