for Contractors/Vendors for Government Entities for State Employees for the Public
 
spacer
 

HRD > Employment Processing >

Frequently Asked Questions Regarding Testing

Q.
I am scheduled to take two different examinations, on two different days. May I take them on the same day?
 
A.
We attempt to accommodate the customer wherever possible, please call the Office of Test Services at (614) 728-5983, or toll free 1-877-597-0077, to request assistance regarding scheduling conflicts.

Q.
May I reschedule my examination(s) for another time?
 
A.

For exams designated "Continuous", you may be rescheduled by completing and submitting another application to the Office of Test Services.

Q.
May I request for a make-up date for a test?
 
A.
If you cannot attend an examination contact our office at (614) 728-5983 or toll free 1-877-597-0077 to make arrangements.

Q.
Are there any study guides or sample test questions available for me to use to prepare for an examination?
 
A.
No. All civil service examinations are content valid and test for the job knowledge, skills, and abilities related to the specific classification. Please refer to the "Scope of Examination" statement on each examination announcement that outlines the test content. Publishers do offer a number of general review books for civil service test preparation, but they are never State of Ohio specific. Click here to view the list of review books.

Q.
How can I find out what tests are coming up?
 
A.
We announce upcoming civil service examinations on examination announcements posted in One-Stop Employment and Training Centers of the Ohio Department of Job and Family Services throughout Ohio; at the Civil Service Test Center, 30 E. Broad St., 28th floor, Columbus, Ohio.

Information is also available from the Internet at: STATEJOBS.OHIO.GOV and follow directions to "Current Civil Service Examinations" in the agency window. There is occasionally a specific registration period announced for exams, and applications may only be submitted during this two-week registration period. However, we also offer most exams on a continuous recruitment basis with no closing date for registration and we offer still others as walk-in exams. Walk-ins allow you to apply and test on the same day provided you arrive at least one hour before the exam's administration time. A list of walk-in exams is available at the Test Center (30 E. Broad St., 28th Floor) or on the Internet (see the Web address above).

Q.
Where do I get applications?
 
A.

Applications can be obtained from the following locations:

  • Any One-Stop Employment and Training Center managed by the Ohio Department of Job and Family Services; most agency human resources offices; Test Services, 30 E. Broad, 28th Floor, Columbus, Ohio 43125.

  • The Civil Service Test Center.

Q.
How long are the tests?
 
A.
Depending on the specific examination, 2 to 3 hours is the usually allowed time limit. The length of time depends on the number of questions on the test. Test takers may leave when they have completed the exam.

Q.
If there is an eligible list for a classification, may I still apply for the job?
 
A.
You may apply; however, the agency is required to hire from an eligible list when it exits.

Q.
If I am a state employee, am I automatically certified when I take a test?
 
A.
If you take a test for the classification you are currently working in, you will be automatically certified if you pass the test.

Q.
How long does it take to receive test results?
 
A.
Test results will be scored within three to six weeks; allow one additional week for your score to arrive in the mail.

Q.
If I do not pass the test, how soon can I take the test again?
 
A.
Four months. If you do not pass a typing portion of a test, you may retest at the next available session.

Q.
How long does my name stay on the eligible list?
 
A.
For one year after your name has been added to the list.

Q.
How can I find out where I am on the eligible list?
 
A.
Applicants who pass the examination are ranked according to score. To find out where you are ranked on the eligible list, call the Office of Certification at 466-4194. Remember though that names are added and deleted from lists regularly so your ranking is always subject to change.

NOTE: Information about your placement on an eligible list is only available after you have received a written note containing your test score.

Q.
How long does it take to get called for an interview?
 
A.
The time varies. It often depends on when and which agencies have vacancies, how they choose to fill their vacancies, availability of qualified internal candidates, state funding, and of course where you are ranked on the eligible list when the vacancy is posted.

Q.
What is the "Walk-In" testing program? (Temporarily Suspended)
 
A.

Certain examinations are available on walk-in basis. These are given daily, except holidays, Monday through Friday, at 8:30 AM and 1:00 PM, with a few also administered at 10 AM. Walk-ins are given at 30 E. Broad Street, 28th floor, Columbus, Ohio. Applicants should have a completed civil service application on file one (1) hour in advance of the examination to insure time for reviewing qualifications and to be entered into the system. A pre-approved applicant's application is good for four months. Persons planning to apply and test on the same day need to arrive at least one hour before the exam with a completed application, to be entered into the system and to have their qualifications evaluated.
The "walk-in" testing program has been suspended, all tests must be scheduled until further notice.

Q.
Why can't I test on line?
 
A.
Testing on line places the integrity and security of the State's testing program in jeopardy of abuse, fraud and other misuses since no State employee is available to insure proper procedures. We are working on new technical solutions to this problem, however, that may allow us to offer tests locally and routinely at ODJFS One-Stops or at community colleges in your area. But installation and decentralization is likely 20-24 months away.

Q.
Why don't you test in the high schools on an annual basis?
 
A.
Testing would welcome the directive to test in schools but presently state funding will not support this service enhancement.

Q.
Can I dispute my test result?
 
A.
Yes you can. You must write us within 10 days of notification or you may fax us as long as you meet the deadline.

Q.
Why does the State make us go through testing to compete for state jobs?
 
A.
The Constitution of the State of Ohio mandates testing to insure merit and fitness. Also, the Ohio Revised Code requires it to the fullest extent possible.

Q.
Why can't I apply for jobs and get advice about openings at the Testing Facility?
 
A.
You can apply for jobs at the Office of Test Services, provided you do so online. But each agency manages its own recruitment and hiring procedures. For that reason, Testing's role must be limited to providing information and guiding people in the right direction. Our only mandate is to provide quality tests to qualify candidates for the competition that ensues once a vacancy is announced.

 

06/04/07

 

 

spacer
state home
OIT home
DAS home
site map
contact HRD
search DAS
privacy policy
spacer