Frequently Asked Questions
About the
Ohio Employee Assistance Program



What is the Ohio EAP?
The Ohio Employee Assistance Program is a screening, information, referral and support service for state employees and their family members. The Ohio EAP is designed to help you cope with personal problems such as family and parenting issues, alcohol and other drug abuse, emotional concerns such as anxiety, anger, grief or depression, and legal and financial difficulties. Personal problems can affect your health and well-being as well as your job performance. These problems can be resolved. Unresolved problems may result in family disruption, job loss, health problems or even death.

The Ohio EAP is supported by both labor and management. It has been a benefit to all state employees and their families since 1984.



Who is eligible?
All current, disabled or retired State of Ohio employees and their families are eligible to participate.



What services are provided?
Professional staff are available when you need someone to talk to, or need help in locating an attorney, a financial advisor, a support group or referral to a mental health professional for ongoing counseling.Don't let small problems become large problems: A phone call can make the difference. 1-800-221-6EAP.

  • Consultation services are available when you have concerns about a family member, a friend or a co-worker who may be experiencing personal problems.
  • Critical Incident Stress Debriefings are arranged and facilitated by Ohio EAP staff following traumatic events, such as a death or serious injury of a co-worker.
  • Intervention Services for Organizations in Transition are provided for agencies and institutions that are undergoing reorganization or downsizing.
  • Training is conducted throughout state government on a variety of topics including Workplace Violence Prevention, Drugfree Workplace, Stress Management and the contractually required EAP Referral Training for Supervisors and Union Representatives.
  • Advocacy with the managed mental health care provider, should you need it.



Is it confidential?
The Ohio EAP ensures strict confidentiality as governed by State law (Ohio Revised Code 3701.041) and Federal Regulations (42 CFR Part 2) to protect clients. No information regarding an employee's participation in EAP is released unless the employee authorizes it in writing.



Who makes up the professional staff?
Staff members are licensed and certified in their respective disciplines. The Ohio EAP maintains the highest degree of professionalism in all contacts with employees, managers, and union representatives.



Is it voluntary?
The decision to participate in the Ohio EAP is up to the individual employee or family member. A supervisor, union representative or co-worker may recommend an employee seek help, but the final decision is the employee's.



How much does it cost?
The Ohio EAP is part of the employee benefit package and there is no charge for using this service. If a referral is made for ongoing counseling, a small co-payment will be charged for each session for which the employee is responsible. You can call Ohio EAP for services regardless of whether you carry health insurance.

Puzzled with problems? The EAP has solutions.

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This page last updated: August 8, 2001
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