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HRDLabor Market & Recruitment >

Labor Market and Recruitment Office
Frequently Asked Questions

  1. How do I effectively make use of the State of Ohio's employment Web site (statejobs.ohio.gov) to facilitate my career search?
  2. How do I apply for a civil service exam?
  3. My county is not listed when searching for jobs by county?
  4. How many jobs can I apply for?
  5. Do I have to apply for each job separately or is there a way to select more than one job at a time?
  6. I’m a resident of another state; can I apply for positions with the state of Ohio?
  7. Why should I work for the State of Ohio?
  8. Is it possible to just submit my resume and/or cover letter instead of filling out a profile?
  9. Can I just submit my profile in general instead of applying for jobs?
  10. The experience section and the summary of qualifications section on the employment application do not allow enough space to list job duties; can I submit a resume instead?
  11. Can I submit a cover letter instead of completing the summary of qualifications section on the employment application?
  12. I forgot my username/password, is there a way to retrieve them?
  13. How do I get assistance with questions about the state’s application and hiring process?
  14. I received confirmation via e-mail that I have successfully applied for a position online, should I follow-up or respond to the message?
  15. I did not receive an e-mail confirmation that my on-line application was received; why not?
  16. What if I don’t have an e-mail address?
  17. What happens after I apply for a job online?
  18. What should I do if I experience technical difficulties after business hours?
  19. How do I check the status of a position I applied for?
  20. How do I notify you of a change of address, phone number, etc.?
  21. Are military veterans given preference when filling positions?
  22. When should I expect to hear from the agency about receiving an interview after a job posting expires?
  23. How can I get a copy of a job posting that has expired?
  24. I am preparing for an interview and I want to know how can I locate more
  25. What if I apply for a job and decide I am no longer interested?
  26. What if I have additional questions?

1.
  How do I effectively make use of the State of Ohio's employment Web site (statejobs.ohio.gov) to facilitate my career search?
 

By employing the following process:

    • Use the search by agency, job title, county or advanced search options to view the currently available job/test postings;
    • Click on the job/exam titles to review the duties and qualifications of the position/exam;
    • Match your background and experience to the qualifications and job duties listed on the postings;
    • Complete an online applicant profile; the profile can be used to apply for jobs and civil service exams;
    • Create and add an online resume and/or cover letter to submit with your application (the resume and cover letter are optional unless specified in the job posting; please do not send a resume or cover letter with your application for a civil service exam);
    • Complete your summary of qualifications focusing on the minimum qualifications and job duties listed on the posting;
    • Submit your application for a specific job or exam posting;
    • Revise your profile information as needed when applying for future positions.
  Please contact the Labor Market and Recruitment Office at (614) 466-8044 or 1-877-679-8891 if you have additional questions.
2.
  How do I apply for a civil service exam?
  The process for applying for an exam is the same as applying for a job.  Complete the on-line applicant profile along with your summary of qualifications and submit it to Test Services.  Test Services will contact you to confirm the date, time, and location of the exam site.  Walk-in exams are given Monday - Friday.  You may either apply on-line or fill out the application in person before taking the exam.  If applying in person, you must allow extra time to complete the application and have it approved.  Please call before you come to take the exam to confirm the time and location.
   
 

For other questions regarding civil service testing please visit: Test Services FAQs, send Test Services an e-mail or contact Test Services at: (614) 728-5983 or 1-877-597-0077

3.
 

My county is not listed when searching for jobs by county?

    Counties are only listed as options when a state agency has a current available job within that county. Therefore, if a county does not appear as an option, it means that there are no available positions within that county as of the date you visited the Web site. However, we suggest you frequently check the Web site, because positions are posted daily and one could be added at any time. View this map of Ohio to locate nearby counties where you may also want to search for jobs. The map also shows how many jobs require passing a civil service exam, including the agency where the jobs are located.
4.
 

How many jobs can I apply for?

    You may apply for as many jobs as you choose, but pay close attention to the minimum qualifications and job duties and only apply for those jobs that match your background and experience.
5.
 

Do I have to apply for each job separately or is there a way to select more than one job at a time?

    You must apply for each job separately because all agencies have their own hiring authority.  You may also want to change your summary of qualifications depending on the qualifications and job duties of each job.
6.
  I’m a resident of another state; can I apply for positions with the state of Ohio?
   

Yes, non-residents may apply.

7.
 

Why should I work for the State of Ohio?

   

The State of Ohio is the largest employer in the state and offers:

  • A wide variety of career choices ranging from administrative assistant or nurse, management analyst or maintenance repair worker and programmer specialist or wildlife officer.
  • Job opportunities at over 100 agencies, boards and commissions located in cities throughout the great State of Ohio.
  • Comprehensive total compensation package which includes – competitive salaries, health, life, vision and dental insurance plans, paid sick and vacation leave, ten paid holidays and much more! 
8.
  Is it possible to just submit my resume and/or cover letter instead of filling out a profile?
   

You must completely fill out a profile and your summary of minimum qualifications in order to apply for a job.  A resume and/or cover letter are optional and cannot be substituted for a fully completed profile and summary unless otherwise noted on the job posting.

9.
  Can I just submit my profile in general instead of applying for jobs?
   

No, you must apply for each job individually making sure you specify how your experience and background meets the minimum qualifications and duties of the job.

10.
  The experience section and the summary of qualifications section on the employment application do not allow enough space to list job duties; can I submit a resume instead?
    No, you must completely fill in the experience section by briefly listing job duties that are related to the minimum qualifications and duties stated in the job posting(s). If you have held several positions with the same employer, you may list them separately in order to list the duties of each position. Unless otherwise noted on the job posting, including a resume is optional and will not serve as a substitute for a fully completed application.
11.
  Can I submit a cover letter instead of completing the summary of qualifications section on the employment application?
    No, you must complete the summary of qualifications section by describing, in as much detail as space allows, how your experience and background meet the minimum qualifications and job duties listed in the posting.  (You may choose to use your cover letter as a guide when writing your summary of qualifications.)  Including a cover letter is optional unless otherwise stated on the job posting and will not serve as a substitute for the summary of qualifications.
12.
  I forgot my username/password, is there a way to retrieve them?
    Yes, contact the Labor Market and Recruitment Office at (614) 466-8044 or 1-877-679-8891 and request a password look-up. You may also send an email request and include your full name and address including your zip code.
13.
  How do I get assistance with questions about the state’s application and hiring process?
   

You can visit the following Web page: How to Apply. If you have further questions, contact the Labor Market and Recruitment Office at (614) 466-8044 or 1-877-679-8891.

In addition, the Labor Market & Recruitment Office offers the following informational workshop:

“How to Apply for Employment with the State of Ohio”- This free workshop reviews all aspects of the employment process. This workshop is highly recommended if you are exploring job opportunities with the state of Ohio.

When: First and third Thursday of each month (excluding holidays) from 11:30 a.m. to 12:30 p.m.

Where: Rhodes State Office Tower
30 East Broad Street
29th Floor, Room 2927 or 2921
Columbus, Ohio 43215-3414

14.
  I received confirmation via e-mail that I have successfully applied for a position online, should I follow-up or respond to the message?
   

No, the application confirmation message is an automated response from the Online Employment Application Process (OLEAP). If you need to revise or submit additional information after your application is submitted, please contact the hiring agency using the contact information listed at the bottom of the job posting.

15.
  I did not receive an e-mail confirmation that my on-line application was received; why not?
   

Verify that you listed the correct e-mail address and that you are able to receive
e-mails.  If you have spam blockers, the confirmation e-mail may have been received as junk mail or you may not have received it at all, depending on your filter level.  If the job posting is linked to your profile, then it was received by the hiring agency.

16.
  What if I don’t have an e-mail address?
   

There are many websites such as mail.yahoo.com, mail.AOL.com and mail.google.com that allow you to set up free e-mail accounts.

17.
  What happens after I apply for a job online?
   

Your application is sent to the hiring agency.  The agency screens the applications for those that meet the minimum qualifications for the job.  Those applicants with experience that best matches the job duties and qualifications are invited to interview.

18.
  What should I do if I experience technical difficulties after business hours?
   

Keep trying because technical problems usually don’t last very long.  If you are still having problems send an email or call Labor Market and Recruitment at (614) 466-8044 or 1-877-679-8891 and leave a message.  Someone will get back to you during our normal business hours of 8:00 a.m. – 5:00 p.m.

19.
 

How do I check the status of a position I applied for?

    Follow up with the agency that posted the position.  The contact person and/or the agency human resources office is generally listed at the bottom of the job postings. In most cases you will be asked to provide the job title, position number (PCN) and/or the position's posting deadline to assist in the research. (Note: Once you apply for a position online, the job posting and your application are saved with your profile.  You can review them at any time by logging into your profile.) State Human Resources offices
20.
  How do I notify you of a change of address, phone number, etc.?
    The Labor Market and Recruitment office does not need notification.  Update the information in your profile; future applications will include the updated information.  Contact the agencies where you have applied for a position or Test Services if you have applied for exams, to let them know your contact information has changed.
21.
  Are military veterans given preference when filling positions?
   

Military veterans are given preference for civil service tests.  Contact Test Services at 614-728-5983 or 1-877-597-0077 for more information.  It will be specified in the job posting if they are given preference for a position that does not require a civil service exam. 

22.
  When should I expect to hear from the agency about receiving an interview after a job posting expires?
    The length of time you must wait depends on the hiring agency of the job you applied for.  Contact the person listed at the bottom of the posting or the agency’s human resources department for more information. State Human Resources offices
23.
  How can I get a copy of a job posting that has expired?
   

If your application was submitted online, a copy of the job posting is retained with your profile. Log into your profile and click on the job title to view it.

If you did not apply online, contact the employing agency's human resources department and request a copy of the posting. You will need to provide the job title, position number (PCN) and the deadline date of the job posting. State Human Resources offices
24.
  I am preparing for an interview and I want to know how can I locate more information regarding the position, classification and agency?
   
  • Visit the state's Classification Specification page. At this site you will be able to look up and print the classification specifications for a specific job, which are a generic description of duties and required qualifications.  Class specifications may be searched alphabetically or numerically.
  • For further information about the agency please visit the agency's website.
25.
  What if I apply for a job and decide I am no longer interested?
    Please contact the agency where you applied to let them know. State Human Resources offices
26.
  What if I have additional questions?
    Contact the Labor Market and Recruitment Office at (614) 466-8044 or 1-877-679-8891 or send an e-mail.

 

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