Change Management

Course Objectives

• Assess alignment between the manager's views on the need for change and the views of people above, around and below them
• Decide how and when to use least resistance strategies
• Use techniques for anticipating and preventing momentum stoppers
• Identify development needs for themselves as change agents
• Choose decision making styles appropriate to ensure quality results and acceptance

Change Management helps managers assess their own preparedness to carry out their role as change agents, learn how individuals and organizations change, choose strategies and methods that increase alignment and commitment to the agency's desired future state, and learn techniques for preventing and overcoming resistance to change. In addition to learning the skills of successful change agents, participants develop individual action plans to increase their agency's readiness for change and maintain momentum.

Key Topics:

• Stages of Organizational Change
• Roles in the Organizational Change Process
• Effective Change Agent Skills
• How People and Organizations Change
• Least Resistance Strategy for Change
• Decision Making Styles

Survey Component

Management Practices Survey
The Management Practices Survey (MPS) is designed to help individuals identify and analyze the factors that influence performance, motivation, and career satisfaction of the direct reports, both in terms of management practices and organizational structures, policies and procedures. Analyses of the survey results help identify steps to increase effectiveness and improve performance of the work unit which is managed.

There is no fee for these courses.

Ohio Department of Administrative Services
Office of Training & Development
30 E. Broad Street, 29th Floor
Columbus, OH 43215-3414

(614) 387-6183, (888) 577-6276; Fax (614) 728-9464

E-mail:hrd.training.staff@das.state.oh.us