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SECTION FIVE
Long Term Care


Long term care refers to a wide range of personal care, health care and social services for people of all ages who suffer a chronic disease or long-lasting disability. This type of care, often called custodial care, can be provided in a nursing facility, an adult day care center or at home. Most of the cost of long term care is not covered by health insurance plans or by Medicare. The State of Ohio Long Term Care (LTC) Plan is specifically designed to help cover these costs.

The Long Term Care Plan provides insurance that state employees and certain other eligible individuals may purchase. The insurance covers long term care expenses that result from a loss of functional capacity. The loss of functional capacity must have occurred after the effective date of your long term care insurance.

The following information is only a summary of this benefit. For complete information, request an enrollment kit by calling Aetna, the long term care administrator, at (800) 537-8521. Be sure to mention that you are interested in the State of Ohio plan.

Eligibility
You may be eligible for long term care benefits if you are either:

  • Permanent full-time employee
  • Permanent part-time employee working 20 or more hours per week

If you are eligible for long term care insurance benefits, the following are also eligible:

  • Spouse
  • Parents
  • Parents-in-law
  • Adult children

Your spouse, parents and other eligible individuals may enroll for long term care even if you do not.

Enrollment
If you are eligible, you may initially enroll within 60 days of the date you were hired by the State of Ohio. If you enroll in this time period, you will not have to provide proof of good health. If you do not enroll when initially eligible, you may apply for long term care insurance anytime. You must provide proof of good health, however, and be approved by the insurance carrier, Aetna Life Insurance Company, to obtain coverage.

Group Advantages and Individual Policy Flexibility
Each individual who enrolls for long term care coverage has their own individual contract. Therefore a wife may have a three-year plan while the husband has selected a five-year plan. One may select to have the return of contribution benefit while the other does not. This flexibility is available at group rates and with the stability of a large group plan.

Important Plan Features

  • Daily Benefit Allowance. Enrollees may select a daily allowance from $60 to $300.
  • Restoration of Benefits. The lifetime maximum benefit will be restored if you have received benefits, then recover and resume premium payments.
  • Premiums do not increase as you age. The monthly premium is based on your age at the time you enroll.
  • Inflation protection. You will be offered opportunities to increase coverage without evidence of insurability.
  • Bed Reservation. If hospitalized, you may use up to 21 days of benefits to reserve a nursing home bed for your use upon hospital discharge.
  • Assisted Living Facility. This coverage provides payment at 80% of the daily benefit allowance.
  • Lifetime Deductible (waiting) Period. There is a waiting period before benefits begin. Only one 90-day waiting period is applicable to the life of the plan.
  • Federally qualified plan. Premiums you pay for this policy will be treated as a medical expense for the purpose of itemizing medical deductions. Premiums may be tax deductible (see plan for details). Benefits paid by a qualified long term care policy are not taxable income (subject to limitations).
  • Premiums do not increase with age or because you use your benefits.

Selecting a Level of Coverage (Daily Benefit Allowance)
The plan offers a range of daily benefit allowances. Prior to enrolling, you can select the daily cash benefit you wish to receive each day you qualify for benefits. You may select any whole-dollar amount from $60 to $300 per day in $1 increments. Individuals who receive care in an eligible nursing facility are eligible for the full selected daily benefit allowance. Those who receive care in an assisted living facility receive payment of 80 percent of the daily benefit allowance. Care in the home or in other informal settings is eligible for 50 percent of the selected daily benefit allowance.

Qualifying to receive care
This plan will provide the daily cash allowance you have selected if you become unable to perform two of the five following activities of daily living without substantial assistance (i.e., hands-on assistance or standby assistance) from another person:

  • Eating
  • Transferring (getting in and out of a bed, chair or wheelchair)
  • Dressing
  • Continence
  • Toileting

This inability to perform can be caused by an injury or an illness. The plan also will provide benefits as a result of a severe cognitive impairment that requires substantial supervision or verbal direction from another person in order to protect the individual and others from serious injury. To be determined to have suffered a qualifying loss of functional capacity, a person must have the certification of a licensed health care practitioner within the preceding 12-month period.

Optional Coverages

  • Three- or Five-year plan. You choose a three- or five-year plan. Your lifetime maximum will be an amount equal to the number of days in three years (1,095 days) or five years (1,825 days) multiplied by your chosen daily benefit amount. Benefits (at a reduced daily level) will last longer when care is received outside a nursing facility (therefore, benefits under a three-year plan, for example, may extend beyond three years).
  • Return of Contribution. You choose to have Return of Contribution or not. This optional coverage provides that premiums paid are returned to a beneficiary if the member dies. For employees the amount returned decreases 10 percent per year after age 65 or upon retirement, whichever is later.

How to determine your premium
Your monthly premium depends on your age, the daily benefit allowance and lifetime maxiumum benefit (three or five years) you select and whether you select the Return of Contribution optional feature.

For an exact rate, call Aetna at (800) 537-8521 and ask about the State of Ohio plan or visit the Aetna U.S. Healthcare Web site at www.aetna.com/group/stateofohio/.

Payments
If you are eligible for the Long Term Care Plan and elect to take advantage of the benefits, you will pay the full cost of the insurance premiums.

Employees and their spouses pay through payroll deduction. Other eligible persons make direct payments to Aetna.

Information and Referral
There are savings opportunities for claimants and plan members through Aetna's Information and Referral and Consultation services along with national provider discounts. If you need information on nursing homes, adult day care, etc., please call the Long Term Care hotline at (800) 537-8521 for more information.

Filing a Claim
Your request for benefits begins with a phone call to the toll-free Long Term Care hotline, (800) 537-8521. You will receive a Benefit Request Form to be completed by you and an Aetna physician. In addition, an Aetna case manager will be assigned to assist you. Our case managers are registered nurses and professional social workers who are specially trained to help you and your relatives through the claims process.

Receiving Benefits Payments
In order to make things easier for you at a difficult time, we make the benefits payment process easy. Once you qualify to receive benefits under the plan:

  • No bill is required from a provider.
  • Benefits are paid directly to you at the and of each month, either by check or via direct deposit to your bank account.
  • Payments can be assigned to a provider as long as the daily benefit amount is less than or equal to the daily charge.

Benefit increase opportunities to keep pace with inflation
Plan members have two ways to keep pace with rising costs of long term care:

  • You may take advantage of inflation protection increase opportunities while you are receiving benefit payments as long as you have not declined a previous offer.
  • To keep up with inflation, you will have opportunities to buy more coverage every two years with no medical review. The increased amount available will be a minimum of $1, up to 5 percent of the plan maximum daily benefit amount, compounded annually.
  • You may apply to increase your daily benefit amount anytime that you are not receiving benefits. This increase is only with Aetna’s written consent and upon providing proof of good health. Coverage may be increased up to the maximum daily benefit amount. The cost of any additional coverage will be based on the plan member’s age at the time of purchase. This amount will be added to the original premium.

Portability
If an individual is no longer eligible as an employee, or if the group contract is discontinued for new enrollees, plan members may continue coverage at the group rate by paying premiums directly to Aetna. If the state employee dies or is divorced from their spouse, the spouse and other eligible individuals may continue coverage. Contact Aetna to make necessary arrangements.

Nonforfeiture
If you choose to cancel your state-sponsored Long Term Care insurance coverage, you may elect one of the following options:

  • Extended term insurance allows coverage to continue for a specific amount of time with no reduction in the daily benefit amount. Aetna will calculate the duration of the extended coverage at the time of cancellation.
  • A reduced, paid-up benefit is available to provide coverage for life if Aetna’s calculation is sufficient to produce a daily benefit of at least $20. The amount of the paid-up benefit will be less than the amount of coverage in effect while paying premiums.

Exclusions
The plan will not pay benefits for a “loss of functional capacity” if that loss begins before coverage goes into effect. Therefore, anyone who has a loss of functional capacity before the effective date of the coverage would not be eligible for benefits and should not apply for coverage.

Each plan member receives an insurance certificate which includes full details of plan exclusions. In addition, the plan does not pay benefits for certain standard exclusions such as losses due to:
  • Certain hospital days covered under a medical plan
  • Certain confinements in government institutions
  • Self-inflicted injuries
  • Treatment received outside the United States
  • Treatments covered by workers’ compensation or similar laws
  • War

Aetna Customer Service
If you have questions about the State of Ohio Long Term Care Plan, or would like enrollment materials or need to initiate a claim, you may call Aetna’s toll-free customer service hotline at (800) 537-8521 Monday through Friday from 8 a.m. to 5 p.m. EST.

Customer service representatives who are familiar with the State of Ohio plan are available during those hours. Callers at other times may leave a message on Aetna’s voice mail system and will receive a call back the next business day.

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