| Seeking Medical Attention
If you are injured in the course of employment and require emergency medical attention,
you should seek it immediately.
Managed Care Organization (MCO)
Managed Care Organizations (MCO)
were developed to provide timely, high quality care to injured workers
and control the rising cost of health care. Each MCO
has a network of providers certified by the Bureau
of Workers' Compensation, and is responsible for medically managing
workers' compensation claims.
Your Managed Care Organization
Identification Card
You should have received an ID card that identifies your Managed
Care Organization (MCO) from your agency. Be sure to show your
card to any provider that you see for a work-related injury. Showing
your MCO card will let the provider
know that it may be a workers' compensation claim and that your
MCO might be responsible for the
payment of medical bills.
Providers Recommended by the MCO
Your MCO recommends a select list
of doctors in your area to provide health care for you if you are
injured at work. Your agency's personnel office has the list of
providers recommended by your MCO.
BWC Certified Providers
You may receive medical attention from a provider that has been
certified by the Bureau of Workers'
Compensation even if the provider is not in your MCO's
list. If you receive care from a provider that is not certified
by BWC, your MCO
will only pay for the first visit. After the first visit, any care
from a provider that is not certified by BWC
will not be covered. Ask your health care provider to see if he/she
is certified by BWC.
Balance Billing
Your health care provider must accept any payment from BWC
as payment in full for your allowed condition. The provider may not bill you for any amount
not reimbursed by BWC. This is referred
to as balance billing, and the provider may not bill you for care
given to treat an allowed work-related condition.
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