To receive vision care benefits, follow the procedure for one of the three options below.

Option 1: Choose a Member Doctor/Provider

Step 1 - Choose a doctor from the list of member doctors and make an appointment for an examination.

Step 2 - Make an appointment with your doctor and tell him/her that you have VSP or EyeMed Vision Care coverage.

Step 3 - The doctor will take care of all paperwork for payment. VSP or EyeMed Vision Care will pay the doctor for the services you received according to their agreement with that doctor.

Option 2: Choose a Non-Member Provider

Step 2 - Mail the itemized bill to your provider.

Vision Service Plan Out-of-Network Claims P.O. Box 997100 Sacramento, CA 95899-7100

EyeMed Vision Care Out-of-Network Claims 4000 Luxottica Place Mason, OH 45005

Claims must be filed within six months from the date of service.

Option 3: See a Non Member Provider and Have a Member Doctor Fill Your Prescription

Step 1 - After receiving an examination from the provider, pay the provider his/her exam fee. Obtain an itemized bill for the exam and the prescription for your lenses/contacts. Send the exam bill to VSP or EyeMed Vision Care. You will be paid directly according to the Non-Member Provider Reimbursement Schedule for your exam. (See the Member Benefits and Non-Member Reimbursement Schedule for more information.)

Step 2 - Contact the member doctor to see if he/she will fill a prescription from another doctor.

Step 3 - Take your prescription to the member doctor on your first visit.

Step 4 - The member doctor will fit you with your new glasses/contacts and take care of any paperwork for payment. The doctor will be paid by VSP or EyeMed Vision Care for dispensing your glasses/contacts according to their agreement with the doctor. You are responsible for any applicable copayments.