The benefits enrollment period of fiscal year 2003 marked the first time that the majority (81 percent) of employees making health plan changes did so electronically.
Of the approximately 3,400 employees
making health plan changes during fiscal
year 2003, a total of 2,742 employees
used electronic means. Of those making
changes electronically, 76 percent
did so through the Internet, and the
remainder through the telephone enrollment
system, which was a 9 percent shift from
fiscal year 2002 when the Internet enrollment
system was first offered.
During fiscal year 2002, a total
of 19,830 state employees made health
plan changes, including 7,216 who did so
electronically.
The electronic options eliminated the
majority of the work that state agencies
incurred in the standard processing of enrollment forms.
This portion of the DAS eNewsCenter is for Human Resources Division customers.
| This article was reprinted from the 2002-2003 DAS Biennial Report. |