A Next Generation Telephony Service (NGTS) is replacing the state’s legacy Centrex phone system. The NGTS introduces many new features that will help reduce costs and enable state employees to serve constituents more efficiently, such as Voice over IP, audio conferencing, and video conferencing.
State of Ohio Next Generation Telephony Service
Information & Training
To assist agencies and other eligible consumers plan their transition to the NGTS, the Department of Administrative Services, in conjunction with OARNet and our service provider, Cincinnati Bell Technology Solutions (CBTS), has assembled a series of reference documents and FAQs. These documents and FAQs can be found on the NGTS SharePoint site, Next Generation Telephony Service.
For DAS employees:
For more instructions, click the Next Generation Telephony Service link above.