Since launching the IT Optimization program in fiscal year 2012, DAS OIT and agencies have successfully centralized IT infrastructure and established a common direction for our IT community. Through these IT Optimization efforts, we have documented savings of over $103 million dollars over the past 30+ months. As a result, DAS OIT and agencies refocused IT spending on things that make Ohio a better place to live and do business. In fact, the State “flipped” IT spending from being 80% infrastructure and 20% application focused to currently 50% infrastructure and 50% applications. We continue to achieve great things together – because it takes all of us, working together and in concert, to continue to make the difference that we are making for Ohio and our citizens.
We have come a long way… but there is more to do! The progress we have made over the last four years is tremendous and could not have been achieved without your hard work and support. We need to build on this momentum to continue to increase efficiencies, improve service, reduce complexity and realize savings.
Ohio’s IT Optimization has laid a foundation for success. DAS OIT and agencies will continue their work on the following three priorities:
Additional details regarding Ohio’s three year IT strategy are outlined within the “Ohio IT Strategy: January 2016” document, which is available on this IT Optimization Website (Resources Tab/Strategic Resources).
2017 Ohio GIS Conference - 07.21.2017
Do not miss an opportunity this fall to attend the largest gathering of Geographic Information System (GIS) professionals in the region. September 25-27, 2017, the County Engineers Association of Ohio, Urban and Regional Information Systems Association (URISA) Ohio Chapter and Ohio Geographically Referenced Information Program (OGRIP) are partnering to offer this unique conference at the Hyatt Regency in Columbus, Ohio.
Topics for the conference include: ArcGIS Hands-On Mobile Workshop; ArcGIS Open Data: Creating Hubs of Innovation; The Nuts & Bolts of GIS: The Job of Cleaning Dirty Data!; Using AGO for Data Organization and Economic Development Analysis; and Enterprise Data Collection – It’s Not Just an Asset Anymore.
Visit the OGRIP Web page for registration information and to view the comprehensive agenda for this year’s conference.
Please note: Continuing professional development (CPD) certificates for professional engineer (P.E.)/professional surveyor (P.S.) will be offered for each workshop and technical session. Visit the conference website for additional details.
50 Data Analytics Firms Pre-Qualified - 07.14.2017
As a result of the release of the Data Analytics Platforms and Data Analytics Experts RFP, to date, the State of Ohio has pre-qualified 50 firms to perform exploratory projects in various data analytics domains.
As mentioned in previous newsletters, this new approach to IT procurements is designed to include smaller businesses that may have a great deal of innovation to offer, but traditionally have not had the resources or large project experience necessary to win state contracts. In addition, the list of prequalified vendors will not be static, but instead will allow for ongoing additions and modifications.
The State of Ohio hopes to begin issuing statements of work to pre-qualified vendors in late July or August.
The State of Ohio’s progress on the Data Analytics Platforms and Data Analytics Experts RFP was featured in a recent Government Technology article entitled, “Ohio Qualifies 50 Firms for 'Exploratory' Data Analytics Projects”.
State of Ohio Computer Center (SOCC) Facility Projects - 07.07.2017
Fiber Expansion Project: The purpose of this project is to provide additional underground entrance paths to the facility to be used by the states’ multiple data center providers similar to the other infrastructure utilities (i.e. water, sewer, electric).
A fiber optic infrastructure backbone will also be built, which will be accessible to each of the three floors of the State of Ohio Computer Center (SOCC) and can be utilized by all agencies residing in the SOCC that require access to the states’ various networks.
The fiber backbone system is designed to support ongoing day-to-day IT hardware additions, upgrades and preparation for the SOCC facility to support high speed data transmission. Work began on this project in May and is expected to be completed this year.
CSC Expansion Project: Approval has been given to begin the design phase for expanding the Customer Service Center (CSC) on the 3rd floor of the SOCC. During this phase, architectural and electrical engineering designs and space verification for the expansion will be created.
Ohio DX Goes Live with First Release for Ohio Department of Taxation - 06.23.2017
The Ohio Digital Experience (“Ohio DX”) Program is now live! After months of preparation and partnership with the Ohio Department of Taxation, the program implemented the first wave of Ohio DX enterprise services. This release includes a dedicated support team and new digital capabilities aimed at benefiting citizens and taxpayers and the Department of Taxation.
The Taxation release includes:
The release helps Department of Taxation maintain adherence to all state and federal security and privacy standards for digital identities, as well as enables future deployment of additional Department of Taxation capabilities and applications through the Ohio DX platform.
This is the first of six Ohio DX releases scheduled through November of this year. Programs and agencies taking advantage of Ohio DX services can leverage the enterprise platform and the standards that Ohio DX provides while tailoring solutions to meet the program or agency’s own unique requirements. The Ohio DX team is ready right now to work with partners across the state to ensure all have the potential to access Ohio DX’s exciting benefits.
For more information about the Ohio DX Program, please contact Derek Bridges or the Ohio DX mailbox at email@example.com.
The Ohio Department of Commerce became the latest agency to join the State of Ohio’s ServiceNow instance on June 8th after partnering with the DAS OIT Enterprise IT Service Management Team to implement a solution for Commerce’s employees and customers. Commerce is the 13th agency aboard the IT Service Management Enterprise platform.
The 10-week project incorporated the Incident, Knowledge, and Service Catalog applications in ServiceNow. Customers are now able to utilize the portal to submit tickets, make requests, and find information.
Customers of the Division of Liquor Control’s Liquor Modernization Project (LMP), within the Ohio Department of Commerce, have been using ServiceNow to track issues and questions around equipment, product inventory, product delivery, supplier and customer management through the Incident module since April, and now consumers of general Commerce IT services will use that same system for incidents and more.
The effective collaboration and communication between DAS and Commerce made the undertaking a success!
Enterprise Workflow and Document Management - 06.02.02017
Delivering an innovative solution to drive greater collaboration and increased efficiency within State of Ohio Counties
In an effort to streamline health and human services program delivery, standardize business processes, and improve client outcomes, the Governor’s Office of Health Transformation (OHT) and the Department of Administrative Services (DAS) paved the way for the formation of a state and county working group to foster a collaborative approach for the development of a robust county initiative portfolio.
A major initiative that DAS pioneered was the Ohio Enterprise Document Management and Workflow system. In 2016, the state successfully launched an enterprise solution across 20 counties that comprise the Canton District. The centralized enterprise document management and workflow solution is tightly integrated with the Ohio Benefits system platform, and is a critical component to achieve a streamlined County Department of Job and Family Services (CDJFS) case worker experience.
The Canton District Pilot represents an excellent example of the ongoing collaboration between state and county leadership to improve the efficiency and effectiveness of program service delivery within the state. The successful pilot has demonstrated several significant benefits for counties and consumers:
The plan is for the remaining 68 counties to go live with the Ohio Enterprise Document Management and Workflow system from September 2017 through early 2018. As part of the statewide implementation, all counties will benefit from additional capabilities, including:
For any specific questions related to Enterprise Workflow and Document Management, please contact Deven Mehta.
A newly created Technology Board will help to enhance enterprise IT alignment and ensure agency interests are represented within the IT governance process and duplicative activities are minimized. The board aligns agencies according to common purpose within five Lines of Business (LoB). Agency CIOs will be aligned by LoB to facilitate the discussion of opportunities, issues, and concerns within their partner agencies. We have selected five Line of Business Leads (LoB Leads) to drive long-term acceptance and sustainability of IT solutions that support the State’s objectives for IT Optimization. The LoB, their associated LoB Leads, and partner agencies are organized as follows:
IT Optimization FAQs
IT Optimization Information Center
IT Application Center
IT Enterprise Services portal
SUMS Resource Center
Central Payment System
IT Strategy and Investment Management
9-1-1 Program Office
Research and Advisory
Shared Web Hosting
Telecommunications Contract Management
Ohio IT Statutes and Administrative Rules
Governor's IT-Related Orders and Directives
State of Ohio IT Policies
State of Ohio IT Standards
State of Ohio IT Bulletins
Enterprise IT Procedures
IT Guidelines and Best Practices
Enterprise IT Architecture Resources
Statewide Enterprise Buys
Next Generation Telephony Service