Since launching the IT Optimization program in fiscal year 2012, DAS OIT and agencies have successfully centralized IT infrastructure and established a common direction for our IT community. Through these IT Optimization efforts, we have documented savings of over $103 million dollars over the past 30+ months. As a result, DAS OIT and agencies refocused IT spending on things that make Ohio a better place to live and do business. In fact, the State “flipped” IT spending from being 80% infrastructure and 20% application focused to currently 50% infrastructure and 50% applications. We continue to achieve great things together – because it takes all of us, working together and in concert, to continue to make the difference that we are making for Ohio and our citizens.
We have come a long way… but there is more to do! The progress we have made over the last four years is tremendous and could not have been achieved without your hard work and support. We need to build on this momentum to continue to increase efficiencies, improve service, reduce complexity and realize savings.
Ohio’s IT Optimization has laid a foundation for success. DAS OIT and agencies will continue their work on the following three priorities:
- Creating high-quality citizen and business experiences with State programs
- Supporting State employees with common and efficient enterprise solutions
- Providing secure and reliable information technology solutions
Additional details regarding Ohio’s three year IT strategy are outlined within the “Ohio IT Strategy: January 2016” document, which is available on this IT Optimization Website (Resources Tab/Strategic Resources).
Plans to Transform myOhio.gov! - 09.22.2017
We are pleased to announce plans to transform your myOhio.gov experience across the state enterprise. The Ohio Digital Experience (ODX), a DAS OIT program, offers proven, market-leading, secure and private portal and website state technology services and identity management. ODX portal and user-experience experts are partnering with state agencies to design the site with you in mind and deliver a personalized and intuitive interface so you can get to what matters most, more efficiently and focus on your agency’s core mission.
The new myOhio will feature:
- Single sign-on capabilities that require you to authenticate only once to access on-boarded enterprise applications
- Integrated content from a variety of sources, tailored to you
- Ability to customize and prioritize pages and content
- Increased accessibility from any device type (mobile, tablet, desktop)
- More robust, intuitive search capabilities
- Web analytics that enable content authors with page-view statistics
Stay tuned as we continue to share updates in the IT Optimization Newsletter and key leadership meetings across the enterprise, including design progress and deployment plans. For any questions or to receive more information, please contact program executive sponsor, Derek Bridges (email: email@example.com), or the ODX team’s mailbox at firstname.lastname@example.org.
Data Analytics Update - 09.19.2017
As mentioned in prior newsletters, an RFP was issued to obtain data analytics expertise and platforms across 14 domains that encapsulate the general needs of Ohio agencies. As envisioned, the RFP successfully created a pool of new vendors, smaller vendors, and Ohio vendors. The award resulted in 50 firms achieving at least one category of expertise. Seven firms demonstrated very broad expertise, qualifying in more than 12 categories. On average, each category has more than 19 firms that were qualified to perform exploratory projects.
Now that the RFP award process is complete, the first data analytics exploratory project solicitation, Infant Mortality, was recently released to pre-qualified data analytics expertise contractors within the Life Sciences and Public Health Expertise Domain. Under the direction of the Ohio Department of Health and in coordination with the Ohio Department of Medicaid, the Ohio Department of Job and Family Services, and the Ohio Department of Mental Health and Addiction Services, the selected contractor will conduct an exploratory applied analytic project to identify novel, actionable interventions to reduce and prevent Ohio’s infant mortality rate. The contractor must use qualified data scientists, project managers and clinical, social or behavioral science subject matter experts in its’ efforts.
Proposal responses are due on October 6, 2017. Additional details are available within the Infant Mortality Exploratory Project Solicitation.
IT Enterprise Services Portal Redesign - 09.08.2017
The next version of ServiceNow, Jakarta, is being implemented in the upcoming quarter and will include a new angular portal interface that allows data manipulation on the site with the use of pre-defined widgets.
The Service Portal Application provides independent creation and management of dynamic portal content through a user-friendly interface to those with designated roles.
The new portal will offer a new look and feel to the home page and include easy access to enterprise and agency information such as an Enterprise Dashboard, Knowledge Base articles and Enterprise/Agency links.
The Ohio Digital Experience: Fraud and Risk Analytics - 09.01.2017
Last month, The Ohio Digital Experience (ODX) launched a four-part series focused on the program’s core capabilities. The series began with an overview of ODX’s Enterprise Identity capabilities followed by an article focused on answering the question “What’s the difference between Enterprise Identity and Active Directory? ” This article expands on ODX’s Fraud and Risk Analytics capability, which in tandem with Identity, is the backbone of ODX – security and privacy.
ODX’s Fraud and Risk Analytics solution enables the state to observe, record, and investigate user behavior within the ODX platform in near real-time. State-of-the-art countermeasures, similar to technology that major banks and leading online retailers use, are deployed to identify and flag fraudulent behavior, improving the security of state and constituent assets and protecting personally identifiable information (PII).
Additional ODX Fraud Analytics:
- Deploys contemporary technologies such as distributed data, in-memory processing, and machine learning to enable near real-time processing, reporting, and interrogation of events; adapts to the changing behavior of fraud and abuse actors
- Leverages Enterprise Identity to build profiles of users from multiple perspectives and uses these profiles to identify and investigate outlier behavior for potential fraud or abuse
- Enables the state to flag events or actions for further investigation through a case management system, which uses both authentic and malicious behavior patterns for historical storage and model deployment purposes
- Performs user-interdiction such as two-factor authentication or account disabling when suspicious behavior is detected
ODX solutions are available to all state agencies through ODX-owned enterprise licensing. Agencies that onboard to ODX can take advantage of and benefit from all enterprise platform capabilities, while also tailoring solutions to meet specific agency and program requirements.
Please check back later this month for the third article of the four-part series on ODX, which will focus on the Digital Experience Platform as a Service.
For any questions or to receive more information, please contact Derek Bridges or the ODX mailbox at email@example.com.