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Customer Service

Need to know what's going on with OIT services?  Now you can find news and announcements in one central location. The Customer Service page provides regular updates related to OIT services.

Announcements

Customer Service

OIT - FootPrints Ticketing Application Outage 05/22/2013

The FootPrints Ticketing application (https://customersupport.ohio.gov) will be unavailable on Wednesday, 5/22/2013 between 6:00 PM and 12:00 AM for FootPrints Production server patching. Please plan accordingly.

OIT - Footprints Ticketing System Maintenance Notification for 5/29/13 4:30am-7:30am 

On Wednesday, May 29th from 4:30am - 7:30am, the Footprints ticketing system will be unavailable.

During this time span, please call the CSC to create a new ticket or request an update for an existing ticket. 
Customer Service Center
CSC@ohio.gov
(614) 644-6860 or (877) 644-6860
 

 

     
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