HCM and Agency HR Support is responsible for all functions supported by the OAKS HCM module and for providing direct assistance to agency HR, Benefit, and Payroll staff.
We provide customer service support for all agency HR functions, including:
- Personnel Action Processing
- Certification Lists
- Statewide Employee Records
- Statewide Payroll Processing
- Statewide Benefits Processing
Reminder to Agency Representatives: The HCM lab is still available for use. This lab is for users to come and work with subject matter experts on issues and problem resolution. Interested users can contact their Payroll, HCM Benefits, and/or HR & Agency Support representative for more information and to schedule time in the lab.